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At MCROONS EYEWEAR, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand our processes and timelines.
Order Confirmation: Upon placing your order, you will receive a confirmation email with your order details.
Preparation: Orders are typically processed within 1-2 business days. During peak periods, processing may take an additional 1-2 days.
Standard Shipping: We offer free standard shipping on all orders. Delivery times vary based on your location, but you can expect your order to arrive within 5-7 business days after processing.
Expedited Shipping: For faster delivery, expedited shipping options are available at checkout for an additional fee. Delivery times for expedited shipping are typically 2-3 business days after processing.
Availability: We currently ship to select international destinations. Shipping fees and delivery times for international orders will be calculated at checkout based on your location.
Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
Tracking Information: Once your order has shipped, you will receive an email with tracking details. You can use this information to monitor your shipment's progress.
Account Dashboard: If you have an account with us, you can also track your order status by logging into your account and navigating to the "Order History" section.
P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical street address for delivery.
Military Addresses: At this time, we are unable to ship to APO/FPO/DPO addresses.
Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may affect shipping times. We appreciate your understanding in such cases.
Lost Packages: If your order has not arrived within the expected timeframe, please contact our customer support at support@mcroons.com for assistance.
If you have any questions or concerns regarding our shipping policy, please reach out to us:
MCROONS LTD
2, 23 Montague Road, Hounslow, Greater London, United Kingdom, England - TW31LG
Organization # 16020077
support@mcroons.com